:root{--green:#16835d;--green-dark:#116649;--ink:#24342e;--muted:#87958d;--line:#e5ebe7;--bg:#f5f7f6;--radius:12px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Inter,"Segoe UI","Microsoft YaHei",system-ui,sans-serif;font-size:14px;line-height:1.5}button,input,select{font:inherit}button,a{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}button:focus-visible,a:focus-visible{outline:3px solid #b8ddca;outline-offset:3px}a{color:var(--green);text-decoration:none}[hidden]{display:none!important}.topbar{height:76px;padding:0 36px;display:flex;align-items:center;justify-content:space-between;gap:20px;background:#fff;border-bottom:1px solid var(--line)}.brand{display:flex;align-items:center;gap:12px;color:var(--ink);font-size:17px;font-weight:650}.brand small{display:block;font-size:9px;letter-spacing:2px;font-weight:500;color:var(--muted)}.brand-mark,.login-symbol{display:grid;place-items:center;color:white;background:var(--green);border-radius:10px;font-weight:700}.brand-mark{width:36px;height:36px;font-size:20px}.header-actions{display:flex;align-items:center;gap:22px;font-size:12px}.identity{color:#6a7d72;border-left:1px solid var(--line);padding-left:20px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:38px;padding:8px 16px;border-radius:7px;border:1px solid transparent;font-weight:500;font-size:12px;transition:background .15s}.primary{background:var(--green);color:white}.primary:hover{background:var(--green-dark)}.secondary{background:#fff;color:#56685e;border-color:#dce5df}.secondary:hover{background:#f3f7f4}.subtle{background:#f1f5f2;color:#6b7a71}.muted{color:var(--muted);font-size:12px;line-height:1.6;margin:5px 0}.eyebrow{font-size:10px;color:#97a39c;letter-spacing:1.7px;margin:0 0 9px;font-weight:600}h1,h2,h3,p{overflow-wrap:anywhere}h1{font-size:27px;letter-spacing:-.5px;line-height:1.3;margin:0}h2{font-size:16px;margin:0;font-weight:650}.global-error{margin:12px auto;max-width:1250px;padding:12px 20px;background:#fff0ed;border:1px solid #f4d9d2;border-radius:7px;font-size:12px;color:#b05445}.global-error:empty{display:none}.signed-out .global-error{max-width:420px}.login-stage{min-height:calc(100dvh - 76px);display:flex;align-items:center;justify-content:center;padding:36px 20px}.login-card{width:420px;max-width:100%;padding:38px;background:white;border:1px solid #e4ebe6;border-radius:18px;box-shadow:0 18px 60px #23463408}.login-symbol{width:48px;height:48px;font-size:25px;margin-bottom:26px}.login-card h1{font-size:24px}.login-card .muted{margin:10px 0 25px}.login-card .eyebrow{color:#89a092}.login-submit{width:100%;height:44px;margin-top:14px;justify-content:space-between;padding:0 17px;font-size:14px}.login-tip{font-size:10px;line-height:1.8;color:#a1aba5;border-top:1px solid var(--line);padding-top:20px;margin-top:26px}code{font-size:10px;overflow-wrap:anywhere}label{display:block;font-size:12px;font-weight:500;color:#53675b;margin:17px 0}label small{display:block;font-size:10px;color:var(--muted);margin-top:7px;font-weight:400}input,select{border:1px solid #dce5df;border-radius:7px;background:white;color:#314a3c;padding:10px 12px;outline:none;min-width:0}input{display:block;width:100%;margin-top:8px}input:focus,select:focus{border-color:#87b99e;box-shadow:0 0 0 3px #16835d09}input::placeholder{color:#a6b0a9;font-size:12px}main{max-width:1320px;margin:0 auto;padding:32px 36px 50px}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:28px}.page-heading .muted{margin-top:10px}.environment{font-size:10px;color:#7e9687;white-space:nowrap}.admin-tabs{display:flex;gap:25px;border-bottom:1px solid #dfe7e1;margin-bottom:25px}.admin-tabs button{border:0;border-bottom:2px solid transparent;background:transparent;color:#8c9990;padding:0 4px 14px;font-size:13px}.admin-tabs button[aria-selected=true]{border-color:var(--green);color:var(--green);font-weight:650}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:23px}.metrics article{background:#fff;border:1px solid var(--line);padding:21px 23px;border-radius:var(--radius)}.metrics article>span{font-size:11px;color:#7e8e83}.metrics strong{display:block;font-size:29px;font-weight:600;margin:8px 0;line-height:1.1}.metrics small{font-size:10px;color:#a0aaa3}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:24px;border-bottom:1px solid #edf1ee}.panel-heading .muted{margin-top:7px}.toolbar{display:flex;align-items:center;gap:12px;padding:20px 24px;flex-wrap:wrap}.toolbar label{margin:0}.search-field{display:flex;align-items:center;gap:8px;border:1px solid #dce5df;border-radius:7px;padding:0 12px;background:#fcfdfc;max-width:360px;flex:1;min-width:160px}.search-field>span{font-size:20px;color:#91a397}.search-field input{padding:9px 0;border:0;margin:0;background:transparent;box-shadow:none}.toolbar>select{padding:9px 10px;font-size:11px}.toolbar>.muted{margin-left:auto;font-size:10px}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left}th{background:#f8faf8;color:#89958d;font-size:10px;font-weight:500;padding:13px 24px;white-space:nowrap}td{padding:18px 24px;border-bottom:1px solid #edf1ee;font-size:12px;white-space:nowrap}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#fbfcfb}.member-info{display:flex;align-items:center;gap:12px}.member-avatar{display:grid;place-items:center;background:#eef4ef;color:#699078;width:38px;height:38px;border-radius:9px;font-size:13px;font-weight:600;flex-shrink:0}.member-avatar img{width:100%;height:100%;object-fit:cover;border-radius:inherit}.member-info .agent{border:0;background:none;padding:0;color:#344a3d;text-align:left;font-size:13px;font-weight:550;display:block}.member-info small{display:block;max-width:200px;font-size:10px;color:#98a499;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px}.status-badge{display:inline-flex;align-items:center;gap:6px;font-size:10px;border-radius:20px;padding:4px 9px;background:#f2f4f2;color:#94a097}.status-badge.online{background:#edf7f0;color:#39906a}.status-badge.busy{background:#fff6e8;color:#b78d4b}.status-badge.disabled{background:#f8edea;color:#b0857a}.status-dot{width:5px;height:5px;border-radius:50%;background:currentColor}.row-actions{display:flex;align-items:center;justify-content:flex-end;gap:6px}.row-actions button{border:0;background:transparent;padding:5px 6px;border-radius:4px;font-size:11px;color:#758b7c}.row-actions button:hover{background:#edf4ef;color:var(--green)}.row-actions .delete{color:#b97568}.actions-heading{text-align:right}.archived{opacity:.6}.pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 24px;border-top:1px solid var(--line)}.pagination .btn{min-height:30px;padding:5px 10px;font-size:10px}.pagination>div{display:flex;gap:8px}.empty{padding:35px;text-align:center;color:#a3afa7;font-size:12px}.conversation-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:14px;padding:0 24px 24px}.conversation{background:#fcfdfc;border:1px solid #e5ece7;border-radius:9px;padding:20px;cursor:pointer;text-align:left;color:#354d3f;font-size:13px}.conversation:hover{background:#f0f7f2;border-color:#c8dfce}.conversation small{display:block;color:#95a197;font-size:10px;margin-top:9px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.history-toolbar{padding:20px 24px;display:flex;align-items:center;gap:20px;border-bottom:1px solid var(--line)}#remark{padding:6px 24px}#messages{padding:0 24px 30px;max-width:850px;margin:auto}.msg{display:flex;margin:20px 0}.msg.mine{justify-content:flex-end}.bubble{max-width:85%;min-width:130px;border-radius:9px;background:#f0f4f1;padding:14px;white-space:pre-wrap;overflow-wrap:anywhere}.mine .bubble{background:#e1f1e5}.bubble small{display:block;font-size:10px;color:#8fa395;margin-bottom:8px}.bubble p{margin:0;font-size:13px}.bubble img{display:block;max-width:100%;max-height:340px;border-radius:5px}.bubble audio{max-width:100%;width:260px}#older{display:flex;margin:15px auto}.security-form{max-width:450px;padding:8px 24px 30px}.security-form .btn{margin-top:12px}dialog{border:1px solid #e1e8e3;border-radius:15px;background:#fff;color:var(--ink);width:440px;max-width:calc(100% - 32px);padding:28px;box-shadow:0 24px 100px #10251b24;max-height:calc(100dvh - 40px);overflow:auto}dialog::backdrop{background:#1d30295c}.dialog-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:23px}.dialog-heading h2{font-size:20px}.icon-button{border:0;background:none;color:#93a398;font-size:27px;line-height:1;padding:0 0 0 8px}.dialog-actions{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);padding-top:20px;margin-top:24px}.form-error{font-size:11px;color:#b86d5e}.form-error:empty{display:none}.credential-box{background:#f3f8f4;border:1px solid #dcebe0;border-radius:8px;padding:18px;color:#3c6950;font-family:monospace;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px}#credential-done{width:100%;margin-top:16px}#toast{position:fixed;z-index:50;top:88px;left:50%;transform:translateX(-50%);background:#253e30ed;color:white;padding:11px 18px;border-radius:8px;font-size:12px;box-shadow:0 8px 24px #10251b12}@media(max-width:1000px){main{padding:26px 22px}.topbar{padding:0 22px}.metrics{gap:12px}.metrics article{padding:18px}th,td{padding:14px 18px}.row-actions{gap:2px}.row-actions button{padding:5px 4px}}@media(max-width:650px){.topbar{height:64px;padding:0 16px;gap:10px}.brand{font-size:14px;gap:9px}.brand-mark{width:31px;height:31px;font-size:17px}.brand small{font-size:8px;letter-spacing:1.2px}.header-actions{gap:10px;font-size:10px}.identity{display:none!important}.header-actions .btn{font-size:10px;padding:6px 8px;min-height:30px}.login-stage{min-height:calc(100dvh - 64px);padding:24px 16px}.login-card{padding:28px;max-width:420px}.login-card h1{font-size:22px}main{padding:23px 15px 35px}.page-heading{margin-bottom:22px}.page-heading h1{font-size:23px}.environment{display:none}.page-heading .muted{font-size:11px}.admin-tabs{gap:0;justify-content:space-between;margin-bottom:20px}.admin-tabs button{font-size:12px;padding:0 8px 12px}.metrics{grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:18px}.metrics article{padding:16px}.metrics strong{font-size:26px}.metrics small{font-size:9px}.panel-heading{padding:19px 16px;gap:10px}.panel-heading .muted{font-size:10px}.panel-heading h2{font-size:15px}.panel-heading .btn{padding:7px 10px;font-size:11px}.toolbar{padding:16px;gap:10px}.search-field{max-width:none;flex-basis:100%}.toolbar>.muted{font-size:9px}.staff-table{min-width:720px}.pagination{padding:14px 16px;font-size:10px}.conversation-grid{padding:0 16px 16px;grid-template-columns:1fr;gap:11px}.history-toolbar{padding:16px;gap:12px;flex-wrap:wrap}.history-toolbar h2{font-size:14px}.history-toolbar .btn{font-size:11px}#remark{padding:4px 16px}#messages{padding:0 16px 22px}.bubble{max-width:95%;min-width:0}.bubble p{font-size:13px}.security-form{padding:0 16px 25px}.global-error{margin:10px 16px}.signed-out .global-error{margin:10px auto;max-width:calc(100% - 32px)}dialog{padding:24px}.brand small{white-space:nowrap}}
@media(max-width:650px){.staff-table{min-width:0}.staff-table thead{display:none}.staff-table tbody{display:block}.staff-table .agent-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px 12px;padding:17px 16px;border-bottom:1px solid var(--line)}.staff-table td{padding:0;border:0;min-width:0;font-size:11px}.staff-table td:nth-child(1){grid-column:1;grid-row:1}.staff-table td:nth-child(3){grid-column:2;grid-row:1;align-self:center}.staff-table td:nth-child(2){grid-column:1;grid-row:2;color:#98a499;font-size:10px;padding-left:50px}.staff-table td:nth-child(2):before{content:'账号：'}.staff-table td:nth-child(4){grid-column:2;grid-row:2;text-align:right;color:#98a499;font-size:10px}.staff-table td:nth-child(4):before{content:'会话：'}.staff-table td:nth-child(5){grid-column:1/-1;grid-row:3;border-top:1px solid #f0f4f1;margin-top:8px;padding-top:9px}.staff-table .row-actions{justify-content:space-between;gap:7px}.staff-table .row-actions button{padding:6px 7px;font-size:11px}.staff-table .member-info small{max-width:160px}.staff-table td.empty{display:block;padding:25px}.staff-table .member-info .agent{max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}}
/* Official WeUI icons, inline so the management page has no CDN dependency. */
.admin-svg-defs{position:absolute;width:0;height:0;overflow:hidden}.admin-icon{display:block;width:20px;height:20px;flex-shrink:0;fill:currentColor;stroke:none;shape-rendering:geometricPrecision}.btn .admin-icon{width:17px;height:17px}.dialog-heading button{display:grid;place-items:center;border-radius:50%;transition:background-color .15s}.dialog-heading button:hover{background:#00000007}.dialog-heading .admin-icon{width:22px;height:22px}.search-field .admin-icon{width:18px;height:18px;color:#9aa39c}.login-submit .admin-icon{width:15px;height:18px}
/* A static top-layer scrim avoids whole-page flashing on close-button hover. */
dialog::backdrop{backdrop-filter:none;-webkit-backdrop-filter:none}.dialog-heading button{transition:none}.dialog-heading button svg{pointer-events:none}
/* Match WeUI's plain close control, without a focus ring or shadow. */
.dialog-heading button:focus,.dialog-heading button:focus-visible{outline:none;box-shadow:none}